Jill Robinson Takes On New Role As Customer Manager

By Computer Solutions, LLC | Oct 17, 2012

Computer Solutions has a new Customer Manager!  Jill Robinson, who started working for Computer Solutions in May 2012 as a Junior Computer Technician, recently accepted the promotion, allowing her to ensure that she and the rest of the staff at Computer Solutions live out their mission to “bridge the gap between people and technology.”

Robinson is a local resident of the Midcoast area from Cushing.  She graduated from Georges Valley High School in 1997 and immediately began a career with Down East Magazine, working with many areas of the company for over 15 years.  Ten of those years were spent in advertising, working closely with businesses to develop successful ways for them to market their companies with Down East.  She managed print display and classifieds advertising and online sales for the Down East and Northern Maine regions.

As a Junior Computer Technician, Robinson also began training to become an Apple Certified Computer Technician.  “I plan to take my certification test this fall.  Working in the tech department really helped to give me a better understanding of computer repair, and what the needs of our customers are.”

Owner Todd Gustafson says of Robinson, “we are blessed to have Jill as a member of our team.  From the moment we interviewed her I knew I had to have her.  Her compassion for people and thirst for knowledge made her the perfect choice for our Customer Manager position.  Having promoted her from a Junior Technician role is just gravy for us.  It means she can take her warm and friendly personality and back it up with some technical expertise when helping customers.  Our Mission is to Bridge the Gap Between People and Technology and Jill quite literally is that bridge.  She has very quickly become a cornerstone in our business.  Our customers and our staff love her.”

What does Robinson have to say about her new position?  “I look forward to my new role at Computer Solutions and to have the opportunity to work directly with our customers to help insure that all of their needs are met, before and after the service!  We truly recognize that every computer user’s needs are different.  It doesn’t matter if they use their computer for personal or business, we can help!”

About Computer Solutions

Started in April 2006 by owner Todd Gustafson, Computer Solutions has quickly become well-known to local residents and business owners, providing knowledgeable and friendly expert PC and Apple computer service.  Todd’s focus has always been customer service and even though Computer Solutions is growing rapidly, his mission and values have not changed.  Today, Computer Solutions provides a wide range of solutions, from simple upgrades to full-fledged repair and total web solutions.  Visit them online at www.computersolutionsme.com, or call (207) 594-5556 for more information.

Comments (1)
Posted by: Deb Dodge | Oct 17, 2012 20:26

Congratulations to Jill and Computer Solutions. Todd is so right, Jill has great talent.



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