Rockbound Welcomes Batty
Rockbound Computers of Rockland welcomed Bill Batty, Jr. to their team recently as Customer Service Manager. Batty was previously the Customer Manager and P/R and Marketing Director for Midcoast Internet Solutions for 12 years.
“I'm looking forward to bringing my experience working with customers to Rockbound" said Batty. "The current staff is top notch; not only are they technically savvy, but they truly care about their customers. I intend to bring them to the next level of service by making their communication more effective, to help with organization, and by getting their message to the public. People have options to phone-tree, off continent, email only support, and it's located right here in Maine. I want to make sure midcoast residents know about that.”
Carolyn Philbrook, former owner and manager at Rockbound Computers, will stay on staff as the Technical Service Manager. “I'm not leaving,” said Philbrook. “I'm going to focus more on the technical side of the business. I'm still going to be here, working on computers and helping customers. But Bill will become more of the public 'face' of Rockbound.”
Rockbound Computers is located at 156 New County Road in Rockland, and offers computer repairs and sales to individuals and businesses, data recovery, network design, and server set-up and maintenance. They can be reached at 596-7803, on the web at www.rockbound.net, and on Facebook at www.facebook.com/rockboundcomputer.