Three at Hammond Tractor earn John Deere recognition
FAIRFIELD – Three Hammond Tractor Company employees have completed advanced training programs through John Deere.
The three who completed training were Howard Hapworth, who achieved master level recognition as a parts sales representative; Ted Menard, who achieved advanced level recognition as a parts sales representative; and Dana Nielsen, who achieved advanced level recognition as a service technician. These achievements were accomplished by completing extensive training in the John Deere University program.
With the development of new technology and high-performance systems for John Deere equipment, it is critically important that customers receive exceptional service from highly trained product experts, technicians, and aftermarket support personnel. Hammond Tractor participates in a comprehensive training program with John Deere to help their employees reach certain standards of expertise.
John Deere University credits are earned in various categories to ensure expertise in the sales, service, or parts departments of John Deere dealerships. The structure for this recognition is similar to achieving credit hours in a university. This ongoing training program is just one of the tools used by Hammond Tractor to improve overall support and service to customers in their trade area.
For more information, please contact Hammond Tractor Company or visit its website at www.hammondtractor.com