Bangor Savings Bank received the highest score among qualifying retail banks in the New England region, based on study results released by J.D. Power, a global market research company. The J.D. Power 2015 Retail Banking Satisfaction StudySM is considered the industry’s most in-depth assessment of the retail banking industry. TBangor Savings President and CEO Bob Montgomery-Rice, recently announced this recognition to Bangor Savings Bank employees, directors, and corporators.

The study asks banking customers around the country for feedback on various aspects of their banking experience, including account information; channel activities; quality of personal interactions; facilities; and product offerings and fees. Bangor Savings Bank achieved a satisfaction score of 844 out of a possible 1,000 points, outperforming all other qualifying banks in New England. The bank scored well across all categories, including product offerings and fee factors.

Montgomery-Rice commented on the results. “We work hard to provide an exceptional customer experience every day and our efforts have clearly made an impact. It is gratifying to get this news."

Bangor Savings has branches in towns all over the state, including Belfast, Camden, Rockland, Searsport and Unity.