A safe removal operation gone awry forced three people onto the roof of Belfast Post Office where they were plucked from their perch with help from local firefighters.

Chief Jim Richards said the three individuals were unable to access a stairwell on the second floor of the building and were forced to exit through a window onto a lower roof above the loading docks. Firefighters used the department's Tower 3 truck to lower the trio from the roof.

Richards said he was unsure what issue prevented the individuals from accessing the stairwell; however, a press release from United States Postal Service Sept. 17 offered a clue. It stated the lobby of the post office was closed because a safe on the second floor of the building damaged the lobby ceiling while it was being removed.

"Structural engineers have been on site and deemed the facility safe, but the section of lobby where the 700 P.O. boxes are located will be closed off while they work above it to make repairs," the press release said. "No timetable has been established as yet to reopen the lobby. Mail delivery to street addresses will be unaffected."

While repairs are under way, customers can pick up their mail at the retail window, which is open Monday-Friday from 6 a.m. to 5:30 p.m. and Saturday from 6 a.m. to 4:20 p.m. Customers need to bring some form of identification with them when asking for their mail.

Customers with questions or comments about their mail service can call toll-free, 1-800-ASK-USPS (1-800-275-8777), or send an email to the Postal Service by following the prompts on the Contact Us page at USPS.com.