Sweetser provides instruction, services remotely

By Sarah E. Reynolds | Mar 19, 2020
Photo by: Kendra Caruso

Belfast — Like other educational institutions locally and around the nation, Sweetser is providing instruction and services remotely in response to the COVID-19 outbreak.

Susan Pierter, director of communications and public relations, told The Journal via email that "Students from surrounding communities who attend Sweetser’s special purpose private school in Belfast for day treatment are currently learning at home, and we are staying in touch with families — virtually. We have made arrangements to continue to teach students who live in our residences."

In addition, the organization has identified quarantine locations for all residential programs, beefed up cleaning standards for its facilities, requested clients who have a fever, cough or shortness of breath to remain at home and call Sweetser at 800-434-3000, "so that we can evaluated other ways to support them."

Pierter said providers are treating clients via secure video and phone wherever possible, and staff members who can work from home are doing so and using teleconferencing services.

She also noted that, based on federal Centers for Disease Control and Prevention recommendations, Sweetser has restricted visits to all of its campuses by parents and guardians of children and adults. "We are happy to arrange connections with clients via telephone or video services," she said, and asked that they contact the program or provider directly or call the PromiseLine at 800-434-3000.

She added that crisis services are still available any time of day or night by calling the Maine Crisis Line at 888-568-1112. Sweetser also offers an Intentional Warm Line at 866-771-9276.

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